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Friday, August 14, 2015

What is Cause Marketing? Part 3

By Dr Kathy Kelley, Professor of Horticultural Marketing and Business Management, and Dana Ollendyke, Extension Associate


This post will continue to outline some of the important topics to consider in deciding if a cause marketing plan is right for your business. (Post 1 and Post 2 in this series have been published in previous weeks.)

Promote that you are also accepting donations
In addition to selling a product or two where the proceeds go directly to support the cause, let customers know that they can also donate funds to the cause.  You, as the business owner, may assume that consumers would automatically understand that there is more than one way to support a cause; however, it may not occur to consumers that they can make a donation in place of making a purchase.

Involve customers in selecting the cause
Two separate strategies can be used to involve consumers in selecting the cause:
  • ask consumers to nominate a cause and then vote on the one that will receive all the donations.
  • allow consumers to choose from a group of causes that would receive the donations.
This second technique is what ONEHOPE Wine has embraced. The brand donates half of all profits to a list of causes including: Cure Alzheimer’s Disease, Support Our Veterans, Save Our Planet, and several others. Each wine is associated with a specific cause. In Image 1, you can see that half of the profits for the 2009 Santa Barbara Reserve Chardonnay helps fund research to find a cure for Alzheimer's Disease.

Image 1.  Bottle of OneHope wine that benefits research to find a cure for Alzheimer's Disease.





Involve employees
Finally, employees should be asked to do more than just collect donations or indicate what purchases support the cause.  Involve them in the process of selecting the cause and associated administration needed to support events or activities.  The more employees support the effort, the more likely they are to alert customers that your business is involved in collecting donations to help those in difficult situations.

As with any new marketing program, it is very important to DO YOUR RESEARCH to determine if this is the right path for your business. 

1 comment:

Paul Alexander said...

This really helps me out and reaffirms my believe about how important it is to understand and involve your customers, as well employees in the selection process!